Thank you for shopping with Appcentic. We are committed to ensuring your satisfaction with every purchase made through our platform. Please read our Refund and Return Policy carefully to understand your rights and our obligations.
1. General Policy
Appcentic sells affiliate-based products and services through our website https://appcentic.com. Since many of the products are sold and fulfilled by third-party vendors or affiliate partners, our return and refund policies may depend on the partner or vendor's own terms.
In general:
Digital Products or Services are non-refundable once accessed or downloaded.
Physical Products may be eligible for return or refund depending on the vendor’s policy.
We will assist you in contacting the third-party seller when possible.
2. Refund Eligibility
We offer a 14-day refund window under the following conditions:
The request is made within 14 calendar days of the original purchase date.
The item or service was not received, or it was defective, damaged, or not as described.
The buyer did not use or download the product, in the case of digital goods.
The product is returned in its original condition (for physical products).
Please note:
For affiliate purchases, we will help you initiate a refund with the vendor, but the final decision rests with the vendor’s return policy.
3. Non-Refundable Situations
Refunds will not be granted in the following cases:
After 14 days have passed from the date of purchase
If the product was used or damaged by the customer
For digital services that have already been rendered or downloaded
If the refund request does not include a valid reason or evidence (screenshots, order number, etc.)
4. How to Request a Refund
To request a refund, please send an email to support@appcentic.com with the following details:
Full name
Email address used during the purchase
Order or transaction ID
Date of purchase
Reason for refund request
Any supporting screenshots or evidence
We will respond within 3-5 business days.
5. Refund Processing
Once your refund is approved, we will initiate the refund to your original method of payment.
It may take 5–10 business days for the refund to reflect in your account, depending on your bank or card provider.
6. Cancellations
If you placed an order and would like to cancel it before it's shipped or processed, contact us immediately at support@appcentic.com. Cancellations are only possible if the order hasn’t already been fulfilled by the third-party partner.
7. Contact Us
If you have any questions or need help with returns or refunds, feel free to contact:
Appcentic
Main Road, Purani Bazar,
Lakhisarai, Bihar – 811311, India
📞 Phone: 8340536418
📧 Email: support@appcentic.com
🌐 Website: https://appcentic.com